Terms & Conditions

Secure Website Confirmation

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Delivery/Shipping Policy

Tour tickets purchased online will receive online email tour confirmation in lieu of mailed tickets.

Terms and Conditions

Your purchase of products from The Alden B. Dow Home and Studio constitutes your agreement to follow these Terms and Conditions and to be bound by them. These Terms and Conditions May Change. The Alden B. Dow Home and Studio reserves the right to update or modify these Terms and Conditions at any time without prior notice. For this reason, we encourage you to review these Terms and Conditions whenever you purchase products from us or use our Web Site.

Purchases and Refund Policy

• Tickets purchased for The Alden B. Dow Home and Studio are good solely for the purchased tour date.
• No refunds or exchanges of any tickets for a venue or an event will be permitted because of weather conditions except if such venue or event is closed or cancelled by The Alden B. Dow Home and Studio due to severe weather conditions.
• Refunds or exchanges of any venue or special event tickets will not be allowed except as expressly provided in these Terms and Conditions unless a joint prearranged agreement to the ticket date has been made.
• Individuals with limited mobility and stamina will find The Alden B. Dow Home and Studio physically challenging. We are not wheelchair accessible. No refund will be allowed if an individual finds the space too difficult to navigate once they arrive for the tour.

Advance ticket purchase is essential for all tours at The Alden B. Dow Home and Studio. Tickets may be purchased online or by calling 989-839-2744.

Information contained within this website is made available for personal use only unless otherwise noted. Photographs, drawings, renderings, text, and any other content may not be reproduced in any form for any purpose, posted on other websites or used under any conditions without permission of The Alden B. Dow Home and Studio.

The image(s) of The Alden B. Dow Home and Studio and The Alden B. Dow Home and Studio logo cannot be sold, or otherwise used or provided to any third party, or used for purposes of advertising any service or product without the express written permission of The Alden B. Dow Home and Studio is a trademark and a registered service mark of Alden B. Dow Home and Studio. Unauthorized use of The Alden B. Dow Home and Studio is strictly prohibited.

Pricing for Tours and Special Programming

Public Tour, Adult: $20.00

Public Tour, Senior: $18.00

Public Tour, Student: $8.00 (8 yrs through age 23)

Group Rate I: $17.00 for 15 or more people, finishing during business hours.

Group Rate II: $20.00 for 15 or more people, finishing after business hours.

Group Rate III: $350.00 for less than 15 people, finishing during business hours.

Group Rate IV: $400.00 for less than 15 people, finishing after business hours.

Educational Class Tour, K-12: Free of Charge

Educational Class Tour, College/University + extra focus (within reason): $8.00 per student

Cancellation Policy – If cancellation becomes necessary, please contact us two weeks prior to your tour for a full refund. If cancellation is made one week prior to your tour, you will receive a 50% refund. If no cancellation is given, no refund will be given.

Event at Home and Studio

Prices include a one hour tour of the Home and Studio.

Answers to common questions

Do I have to make a reservation for a tour?

The only way we can guarantee a tour of The Alden B. Dow Home and Studio is with an advance reservation. Tickets for the tour may be purchased online or by phone. All special tours such as special events, Autumn Reflections, Movie Sundays, Jazz on the Terrace are available by advance purchase only. For the best choice of times you should make your reservation at least 10 days to two weeks in advance. For the special tours we recommend calling three to four weeks in advance as space is limited and these often sell out quickly. Reservations are available by calling 989-839-2744 or visiting our website www.abdow.org.

How far in advance should I buy tickets?

If you plan to visit in July, August or October (our peak months), please call at least ten days to two weeks in advance. If you are bringing a group with you during those times, call six weeks in advance to avoid disappointment. For more information about group tours, visit our Group Tour Information page.

Are children and infants able to take the tour at the Alden B. Dow Home and Studio?

For the comfort and safety of all visitors, children must be eight years of age for tours. Children under eight-years-old, including toddlers and infants, are not permitted on tour.

Can I take photos during the tour?

NO photography, video taping or recording devices on any kind are permitted on the interior of the Home and Studio. Exterior photos for personal use only are permitted when going outside during a tour. Any other forms of photography, videotaping or drone footage must be pre-requested and approved in writing.

Do I have to take a guided tour?

The only way to tour the Alden B. Dow Home and Studio is on a guided tour.

How much time should I allow when visiting The Alden B. Dow Home and Studio?

We recommend that you allow at least two hours when planning your visit.

How should I dress for my visit?

A portion of the experience is outside and there is considerable walking. We recommend dressing appropriately for the weather and wearing comfortable walking shoes. We also require coats and jackets to be removed prior to leaving the reception area and moving into the home.

Can I carry my purse or backpack with me.

We do not allow bags of any type or style to travel into the home. This includes purses, backpacks, cross body, fanny packs, hand-held, and any other style that our docents deem inappropriate. We provide a secure locked cabinet for storage or you may choose to leave your belongings in vehicle. Many visitors enjoy our gift shop and prefer not having to retrieve their purse from their vehicle.

Can I bring an animal on the tour?

We welcome Certified Service Animals. We do not allow pets.